Thank you for shopping at Evernest. We strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, we're here to help.

 

Refunds

  1. Eligibility:

    • Items must be returned within 30 days of the delivery date.

    • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

    • Proof of purchase (receipt or order confirmation) is required for all returns.

  2. Non-Returnable Items:

    • Gift cards.

    • Items marked as final sale.

    • Customized or personalized products.

  3. Process:

    • To initiate a return, please contact our customer support team at info@ever-nest.co

Damaged or Defective Items

  • If your item arrives damaged or defective, please contact us within 7 days of receiving the product with photos and a description of the issue. We will work with you to resolve the problem as quickly as possible.

 

For any other issues with your purchase such as late shipment, please contact us at info@ever-nest.co and we will do our very best to help you!

Thank you for choosing Evernest! We value your business and are committed to ensuring a smooth shopping experience.